Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid
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Key details
About the Hotel
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Room
Max:
2 persons
30 m²
Bed options:
1 Double bed
City view
Heating
Bathtub
room details
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Redlevel One Bedroom Master Suite Terrace
Max:
2 persons
60 m²
Bed options:
1 King-size bed
Coffee machine
Air conditioning
room details
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Supreme Room
Max:
2 persons
33 m²
Bed options:
1 King-size bed
City view
Heating
Bathtub
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
Spa & Leisure
- Spa lounge
- Outdoor Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Hermosilla, 2,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.6
km
Casino
Gran Via
1.6
km
Park
El Retiro Park
920 m
Square
Plaza Mayor
2.2
km
Square
Puerta del Sol
1.7
km
Palace
Royal Palace of Madrid
2.3
km
Plaza de la Independencia
Parque del Retiro
920 m
Museum
Museo Nacional Thyssen-Bornemisza
1.4
km
Public Building
Cybele Palace
990 m
Football Stadium
Santiago Bernabeu Stadium
2.9
km
Museum
Plaza de Cibeles
940 m
Calle Ponzano tapas
2.3
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.0
km
Museum
Museo Sorolla
1.3
km
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
2.3
km
Calle Alcala 42
Circulo de Bellas Artes
1.2
km
Museum
Museo de Historia de Madrid
1.3
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.1
km
Museum
Museo Lazaro Galdiano
1.4
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.9
km
Garden
Royal Botanical Garden of Madrid
1.8
km
Museum
Anden 0
1.3
km
Park
Neptune Fountain
1.4
km
Calle de San Mateo 13
Museum of Romanticism
1.1
km
Museum
CaixaForum Madrid
1.9
km
Square
Plaza de Santa Ana
1.9
km
Nearby
Museum
National Archaeological Museum
380 m
Library
Museum of the National Library
450 m
Square
Plaza de Colon
290 m
Museum
Museo de Cera de Madrid
320 m
Restaurants
Ten con Ten
260 m
6 Calle de Ayala
Epoque by Gran Melia
0 m
Calle Hermosilla 2
99 KO Sushi Bar
50 m
Calle del Marques de Villamagna 1
Romola restaurante
20 m
Calle Hermosilla 4
La Nicoletta Castellana
260 m
Paseo Castellana 4
Restaurante La Aduana
210 m
Calle Hermosilla 2 Azotea Gran Hotel Meliá Fenix
Dry Martini by Javier de Las Muelas
190 m
Calle Hermosilla 2 Plaza Colon
Mama Framboise Hermosilla
40 m
Calle Hermosilla 4
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.5
Location
6.5
Service
8.8
Dining
7.5
Frank
United States,
October
2023
8.2/10
The hotel is located in the charming district of Salamanca, surrounded by fantastic shopping and restaurants. The rooms are beautiful, elegant, and comfortable, although there were delays in getting requested items delivered. The service is top-notch, comparable to high-end luxury hotels like Four Seasons or Ritz Carlton, with extremely friendly and helpful staff, particularly towards children.
Rooms
8.0
The rooms, once finally brought to us after multiple requests, were beautiful, elegant, and comfortable.
Service
9.0
The service was always warm and welcoming, up to the standards of Four Seasons or Ritz Carlton, with extremely friendly and helpful staff.
Location
7.0
The hotel's location is amazing, right by the museum, park, and shopping areas, with tons of restaurants nearby in the Salamanca district. However, our room faced a non-descript office structure, and our personal concierge lacked enthusiasm.
Dining
8.0
The dining experience was excellent, offering a range of delicious foods to choose from, although there was a poor restaurant recommendation with a limited selection on TV channels.
Facilities
9.0
The facilities were top-notch, offering everything expected from a luxurious hotel.
Robert
United States,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were small but elegant and comfortable, with a separate entry room and a view of Colon Plaza. The service was friendly and kind, but the breakfast team was not as engaging as expected. The location was perfect for exploring the historical part of the city but lacked some central amenities. The dining options were good overall, with a variety of foods to choose from, but a bit pricey. The facilities were satisfactory, and the price offered value for money.
Rooms
8.0
I found the rooms to be beautiful, elegant, and comfortable, with a separate entry room that was handy for storing bags and admiring the view of Colon Plaza.
Service
8.0
The staff was extremely professional, helpful, and effective in resolving any issues I had during my stay. However, the breakfast team could have been more friendly and engaging.
Location
7.0
The hotel's location was ideal for exploring the historical part of the city and enjoying snacks/drinks in the outdoor area. However, it felt a bit remote from central Madrid and lacked some desirable features.
Dining
7.0
The dining experience was excellent, with a range of different foods to choose from. However, the buffet options were a bit limited, especially for hot food.
Facilities
7.0
The hotel's facilities met my expectations, offering standard services to enhance my stay.
Conrad
United States,
July
2023
7.6/10
The hotel staff was warm, friendly, and helpful from the doorman to reception and cleaning staff. Unfortunately, the hotel section was closed for a private function, limiting our enjoyment. The location was pretty good but faced a non-descript office structure from the balcony.
Rooms
7.0
The rooms were warm and welcoming, but there was a refusal to compare room sizes after multiple requests.
Service
9.0
The staff provided professional and courteous service, attempting to smooth over any issues.
Location
6.0
The hotel's location was decent though facing an office structure from the balcony.
Dining
8.0
The dining experience was excellent with a variety of continental and cooked options.
Facilities
8.0
The hotel offered a good range of service amenities.
Richard
United Kingdom,
June
2023
7.4/10
My stay at the hotel had its ups and downs. The rooms were a bit small, and I struggled to adjust the temperature; however, the staff was excellent and really made my stay enjoyable. The location was convenient for exploring the city, but there were some minor issues with dining. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room size was a bit small, and I had difficulty cooling it down. There was also a disruption for a private function, impacting our enjoyment.
Service
9.0
The service from the doormen to the cleaning staff was outstanding. They were warm, friendly, and always willing to help.
Location
6.0
The hotel is in a district called Salamanca, which was a bit remote from the center of Madrid. However, it was still reasonably close to tourist spots.
Dining
7.0
The dining offered a good selection, although some areas were overpriced. There were a few issues, like water missing in the room and unhelpful breakfast staff.
Facilities
8.0
The facilities were nice overall, with services like room service and car hire available.
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