Hotel Fenix Gran Melia - The Leading Hotels Of The World, Madrid
About the Hotel
Hotel Fenix Gran Melia is prominently situated on Plaza de Colón in Madrid's affluent Salamanca neighborhood. This luxury hotel has been a favored destination for illustrious figures, including Hollywood celebrities. It offers a blend of classical elegance and modern sophistication, reflecting the Spanish culture and art. Guests are attracted to its distinctive features, such as the panoramic terrace at Aduana restaurant and the exclusive Red Level services.
Location
Conveniently located near high-end shopping on Serrano and Goya streets, the hotel serves as an excellent base for exploring the city. Guests can walk to key attractions like the Prado, Reina Sofía, and Thyssen Museums within minutes. Transportation links include proximity to Recoletos train station, which offers services to the airport, facilitating easy travel for both leisure and business visitors.
Rooms
The hotel comprises 203 rooms adorned in a Neoclassical style, featuring comforts such as premium bedding, soundproofing, and complimentary toiletries. Red Level rooms offer exclusive access to VIP lounges and a private terrace. Guests in the Grand Supreme category benefit from additional bathrooms and special amenities for children. Various room types, including suites with hot tubs, cater to both individuals and families.
Eat & Drink
On the seventh floor, Aduana restaurant provides stunning views along with Mediterranean and fusion dishes. Paradero Desconocido features a brasserie-style menu with offerings like tempura artichokes and corvina bass. The hotel also provides an extensive room service menu, which includes gourmet selections, and a buffet breakfast that caters to diverse tastes. The Fénix Cocktail Bar serves a range of signature cocktails in a chic atmosphere.
Leisure & Business
The hotel has a 24-hour business center equipped with modern technology and several meeting rooms, ideal for conferences and events. Leisure amenities include a 24-hour gym, wellness treatments provided by Thai therapists, and a selection of on-site dining options. Red Level guests can access VIP areas along with complimentary drinks and snacks at the exclusive lounge.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
Spa & Leisure
- Spa lounge
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is located in the charming district of Salamanca, surrounded by fantastic shopping and restaurants. The rooms are beautiful, elegant, and comfortable, although there were delays in getting requested items delivered. The service is top-notch, comparable to high-end luxury hotels like Four Seasons or Ritz Carlton, with extremely friendly and helpful staff, particularly towards children.
My stay at the hotel was a mixed experience. The rooms were small but elegant and comfortable, with a separate entry room and a view of Colon Plaza. The service was friendly and kind, but the breakfast team was not as engaging as expected. The location was perfect for exploring the historical part of the city but lacked some central amenities. The dining options were good overall, with a variety of foods to choose from, but a bit pricey. The facilities were satisfactory, and the price offered value for money.
The hotel staff was warm, friendly, and helpful from the doorman to reception and cleaning staff. Unfortunately, the hotel section was closed for a private function, limiting our enjoyment. The location was pretty good but faced a non-descript office structure from the balcony.
My stay at the hotel had its ups and downs. The rooms were a bit small, and I struggled to adjust the temperature; however, the staff was excellent and really made my stay enjoyable. The location was convenient for exploring the city, but there were some minor issues with dining. Overall, a decent stay with some room for improvement.
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